EZINE:
In this week's Computer Weekly, we talk to the head of IT at furniture retailer DFS about building trust in data. The vulnerabilities in MOVEit software continue to attract new victims – we assess the impact of the breaches. And we find out how online investigators are trawling social media to gather evidence of war crimes. Read the issue now.
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Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
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In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage.
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Whether you're in the financial, medical, or other industry, there are unique regulatory and legal requirements to consider when interacting on social media. In this informative resource, learn how a social relationship platform can help you manage all the areas of social media compliance,
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The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.
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Did you know that according to a report by the McKinsey Global Institute, business can unlock up to $1.3 trillion in business value by leveraging social technologies? However, if your company isn't armed with the right knowledge, tools, and skill set, those financial (and other CRM) benefits will be out of reach.
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This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
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In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue.
WHITE PAPER:
Social media is a huge part of your employees' personal lives, so why shouldn't it be integrated into their work lives as well? While some executives might be wary of incorporating social media in the workplace, they really shouldn't be. With the right management tactics, you can get the benefits of social media while still remaining in control.
EGUIDE:
Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool.
