UMS Reports

Computer Weekly – 6 August 2019: Using tech to boost staff morale
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.
Posted: 08 Feb 2021 | Published: 06 Aug 2019

TechTarget ComputerWeekly.com

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
sponsored by BlackBerry
CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Social Business Podcast Series
sponsored by IBM
PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.
Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

IBM

Plantronics UC Toolkit Evolve FAQ
sponsored by Plantronics
WHITE PAPER: UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
Posted: 27 Apr 2011 | Published: 27 Apr 2011

Plantronics

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

The Future Of Work Is Video-Enabled
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores the role of video collaboration in today's changing business landscape.
Posted: 29 May 2014 | Published: 29 May 2014

Polycom, Inc.

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco