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Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation sponsored by IBM WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems. Posted: 09 May 2014 \| Published: 31 Dec 2013 TOPICS: Compliance (Systems Operations) \| Data Security \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Spending \| Security Systems \| Security Threats

Social Media in Government: 5 Key Considerations sponsored by Hootsuite WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies. Posted: 15 Apr 2014 \| Published: 15 Apr 2014 TOPICS: CRM \| Government Agencies (U.S.) \| Public Sector \| Social Computing \| Social Networking

Advanced Case Management for Government sponsored by IBM WHITE PAPER: How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information. Posted: 02 Dec 2015 \| Published: 02 Dec 2015 TOPICS: Data Analytics \| Data Classification \| Data Collection \| Data Governance \| Data Integration \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

Smartphones: A Savvy Strategy for Government Employees sponsored by BlackBerry WHITE PAPER: There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more. Posted: 12 Jan 2011 \| Published: 11 Jan 2011 TOPICS: Enterprise Applications Software \| Government Agencies (U.S.) \| Mobile Device Management \| Mobile Middleware \| Mobile Workers \| Public Administration \| Smart Phones \| Unified Messaging

Overcoming challenges of asset management amid declining federal budgets sponsored by IBM WHITE PAPER: This paper details an asset management solution from IBM. This option is designed for the federal government and enables seamless integration and support maintenance of every asset across the enterprise. Read this now and learn how this option can offer complete visibility into every asset, enable elevated risk management and more. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Asset Management (Finance) \| Asset Management Services \| Business Intelligence \| Data Management \| Data Management Software \| Financial Systems \| Government Agencies (U.S.) \| Risk Management

Endpoint Threat Detection Gets More Response sponsored by Solarwinds MSP EGUIDE: This white paper explains what cyber threats the United States faces on a daily basis and what tools they have to combat them. Posted: 01 Feb 2016 \| Published: 25 Jan 2016 TOPICS: Endpoint Security \| Government Agencies (U.S.) \| Government Information Security \| Malware \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Industry \| Security Infrastructure

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

FGDC Reports